Altitude Scripting Studio

Altitude Scripting Studio tools allow contact center operators to implement and maintain all the required business logic for the interaction life cycle, independent of platform, organization and geographical disposition. Investment in implementation of the business logic is platform and organization agnostic, giving contact center managers the freedom to make the best and most cost effective choices in terms of technology or personnel placement.

Altitude Scripting Language is designed specifically for the contact center environment and has high level functionality for handling the interaction life cycle including self-service, interaction routing, telemarketing scripts and multimedia agent desktop applications. The high level of ASL allows for rapid development of applications specific to the contact center regardless of media.